2 , 070 ※2

97 . 4 % ※1
Positive
Reviews

※1: Based on customer reviews received at OTAKARAYA stores in Singapore from 15 April 2025 to 30 May 2026.

※2: The number of stores as of October 2026.

  • Until 18/10
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\ Limited time only! Special campaign underway!/

Only 5 days left! Until Sunday, October 18th ,2026!

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2026

10 October

NEW OPEN!

OTAKARAYA West Gate, our 5th store opens on 10 October 2026! We look forward to welcoming you.

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    Privacy Policy

    Regarding the handling of personal information.

    E-fran Co., Ltd. (hereinafter referred to as 'the Company') has established the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the handling of customers' personal information.

    <Purpose of Use>
    The purpose of using the personal information provided through this form is to offer the product purchase appraisal service.

    <Third-Party Provision>
    Except as required by law, the personal information will not be provided to third parties without the consent of the individual.

    <Outsourcing>
    There may be instances where the handling of personal information is outsourced. In such cases, necessary and appropriate supervision will be conducted to ensure the safe management of the personal information entrusted to the outsourced party.

    <Request for Disclosure, etc.>
    Our company accepts requests for notifications of the purpose of use of retained personal data, disclosure of retained personal data, correction, suspension of use, suspension of third-party provision, or requests for disclosure of third-party provision records (hereinafter referred to as "Requests for Disclosure, etc."). These requests can be made through the "Personal Information Complaints and Inquiries Contact" below.

    <Optional Items>
    If the optional information is not provided, we may not be able to offer the most appropriate response.

    <Cookies, etc.>
    Our company collects and uses cookies and other information within the necessary scope to achieve the above purposes.

    <Personal Information Protection Manager>
    E-fran Co., Ltd. Director, Advertising Strategy Division

    <Personal Information Complaints and Inquiries Desk>
    E-fran Co., Ltd. Retail Sales Headquarters, Call Center Department

    Contact: Queen's Tower B 15F 2-3-3 Minatomirai Nishi Ward Yokohama City Kanagawa Pref. 220-6115
    TEL: 0120-555-600

    Luxuries You Can Sell
    at OTAKARAYA

    Now is the time to sell if you're unsure! Now is the time to sell if you're unsure!

    Commitment to Local and Social Activities

    Meal Support through E-fran Children's Cafeteria

    E-fran Children's Cafeteria provides support by distributing nutritious meals and bento boxes to children, with meals given twice a week in Japan (150 meals each week) and once a week in the Philippines (100 meals).
    In addition, in Japan, we participate in local events and contribute to the community, while in the Philippines, we host Christmas events and distribute presents to children.

    Meal Distribution Activities in the Philippines

    Meal Distribution Activities in the Philippines

    In the Philippines, most children born into impoverished families are forced to live in poverty throughout their lives. Depending on their family situation, some children are placed in orphanages, while others are forced to live as street children, supporting their families' daily expenses. Every week, we distribute nutritious, homemade meals to about 100 children living in poverty in Cebu, Philippines, to help them become both physically and mentally stronger.

    Meal Distribution Activities in Japan

    Meal Distribution Activities in Japan

    Mainly in Yokohama, Kanagawa Prefecture, we distribute nutritious meals for children at the following five locations: "Yokohamabashi Shopping Street Bakauma Shokudo," "Living Creative Space Nishi (Guts Beat Nishi)," "Soto Zen Aokiyama Honkaku-ji Temple," "After-School Day Service / Fureai Plaza," and "Dagashi Shop Community Café Kodomono Mise." We provide meals a total of eight times per month, targeting children in need.

    Emergency Support Activities

    Emergency Support Activities

    The 2021 typhoon and the large-scale fire in 2023 that occurred in the Philippines caused extensive damage. Amidst the severe hardships faced by many people, we have been distributing available food supplies to the disaster victims.Currently, the issue remains that such essential goods are not reaching all those in need. In order to ensure that as many people as possible receive the necessary supplies, E-fran will continue to provide full support.

    Community Contribution Activities

    Community Contribution Activities

    Our community contribution efforts began when we were invited by the Nishi Ward Social Welfare and Children’s Committee to take part in local initiatives. This is an opportunity to introduce "E-fran Children's Cafeteria", to communicate with local residence, to contribute to the society. We aim to be a company deeply rooted in the community and contribute to activities that help the local residents live more prosperous lives.

    Donations to Animal Welfare Organizations

    Donations to Animal Welfare Organizations

    We contribute to society by donating a portion of our revenue to the Animal Donation Public Interest Incorporated Association, supporting animal-related social issues.

    Through the 'Memories of Schoolbags' gifting activity, we provide support for self-reliance.

    Through the "Memories of Schoolbags" gifting activity, we provide support for self-reliance.

    As part of our social contribution efforts, E-fran donates unwanted school bags to children in Afghanistan.

    Installation of Food Drive Drop-off Boxes

    Installation of Food Drive Drop-off Boxes

    As part of our efforts to address social issues such as food waste reduction and contribute to the SDGs, E-fran has installed Food Drive drop-off boxes within our company. This initiative encourages employees to donate non-perishable food items to support those in need and promote sustainability.