Customer Testimonials
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Watches
The staff was very friendly and helpful. Reccomended to book her for watch appointment
N.S
Great service! The staff was friendly and experienced . Appraised my item fairly and gave me a good price for something I no longer use. Smooth and hassle-free experience. Highly recommended!
M.W
Nice and professional, fuss free comfortable service
C.T
staff was very helpful and friendly
N.K
Great service, good price
R.F
Gems & Jewellery
What a great experience! The environment is comfortable, clean, and offers good privacy room. The staff explained the whole process clearly, and he really went to bat to negotiate a fair price for the precious jewelry I brought in. Even though the market value had dropped, he made sure I got a reasonable price, and I left the shop very satisfied. The counter staff are always busy but remain attentive, friendly, and accommodating. Highly recommend!
H.A
Great staff, shop is clean and comfortable.
D.W
Bags & Designer Items
I had a really pleasant experience at Otakaraya Lucky Plaza. The staff assisted me with selling my Louis Vuitton On My Side bag was professional, patient, and genuinely understanding of the sentimental value the bag had for me. Although I was hoping for a higher offer, she took the time to explain honestly that the On My Side model may not have as high a demand in the resale market compared to other LV styles. I really appreciated her transparency and the effort she put into getting me the highest possible offer. She is clearly passionate about what she does and made the whole process comfortable and reassuring. Thank you for your kindness and excellent service! ❤️
V.R
Watches
Great experience overall. The staff were friendly and professional, and the whole valuation and selling process was smooth and straightforward. Very satisfied with the service. Highly recommended!
D.L
The appraiser was professional and polite, answered all my queries
S.I